We evaluated 10 telehealth platforms using a weighted methodology: Video Quality & Reliability (25%), Clinical Workflow Integration (25%), Patient Experience (20%), Compliance & Security (15%), and Pricing (15%).
#1
Purchase, NY · Enterprise · Founded 2002
Market LeaderFull-Spectrum Virtual Care
The largest virtual care platform offering primary care, mental health, chronic condition management, and specialty consultations. Serves over 80 million members through employer and health plan partnerships.
#2
Boston, MA · Enterprise · Founded 2006
Best for Health SystemsWhite-Label Platform
Enterprise telehealth platform for health systems to offer branded virtual care. Converge platform integrates with existing EHR workflows. Strong in hybrid care models.
#3
Rochester, NY · All Segments · Founded 2013
Easiest to UseFree Tier Available
The simplest telehealth platform — browser-based, no downloads required. Free tier with unlimited minutes. HIPAA compliant with virtual waiting room. Loved by solo practitioners.
#4
San Francisco, CA · Physicians · Founded 2010
Best Physician NetworkFree for Doctors
Built on the largest US physician network (80%+ of physicians). Dialer feature shows office caller ID. Free for physicians. Strong for peer-to-peer consultation and referrals.
#5
San Jose, CA · All Segments · Founded 2011
Best Video QualityHIPAA Compliant
HIPAA-compliant version of the world's most popular video platform. Familiar interface reduces patient friction. Integrates with major EHR systems.
Also ranked
#6 MDLIVE — Best urgent care virtual visits
7.7
#7 SimplePractice Telehealth — Best for therapists
7.5
#8 Vsee — Best global telehealth
7.3
#9 Mend — Best patient engagement
7.1
#10 Chiron Health — Best insurance billing
6.8